Shipping policy
Shipping Policy
Order Processing
We aim to process and dispatch all orders within 1–2 business days of purchase, excluding weekends and public holidays. Once your order has been dispatched, you will receive a confirmation email with tracking information (where applicable).
Delivery Times
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Standard Shipping: Delivery typically takes 3–5 business days within the UK.
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Please note: Delivery estimates are based on courier projections. During peak seasons (such as holidays) or due to unforeseen carrier delays, shipments may take longer to arrive.
Shipping Costs
Shipping rates are calculated at checkout based on the weight and dimensions of your items. Please review the final shipping cost in your cart before completing your purchase.
Shipping Destinations
We currently ship to addresses within the United Kingdom.
Lost or Damaged Items
"The Card Drop" takes great care in packaging your items to ensure they arrive in perfect condition. In the unlikely event that your package is lost or arrives damaged, please contact us immediately at info@thecarddrop.co.uk with your order number and photographic evidence of any damage. We will work with you and the courier to resolve the issue as quickly as possible.
Incorrect Addresses
Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error in your shipping details, please contact us at info@thecarddrop.co.uk as soon as possible, and we will do our best to update it before dispatch.